Max settings
There are a number of settings available in the Max app and at max.com.
Choose the device you're using:
To access settings:
- In Max, choose your profile and then App Settings.
Here you'll find the following options:
You can stream over Wi-Fi or your cellular network using mobile data. To limit your streaming to a Wi-Fi connection:
- Android: Turn on Stream over Wi-Fi only.
- iOS: Turn off Stream over Cellular.
By default, data usage is set to Auto. This means Max will stream at the highest available quality based on your network bandwidth, connection speed, and Max plan.
By default, the next episode in a series automatically plays when you're done watching an episode, so you can easily watch a series. If you don't want to autoplay the next episode, turn off Autoplay Next Episode.
How autoplay works
When the credits begin, Next Episode appears in the lower right with a 15-second countdown. To start watching right away, choose Next Episode or wait 15 seconds and the episode will automatically play.
To watch the end credits, choose the X beside the Next Episode button to dismiss the countdown. If you do this, the next episode won't play until the episode is completely done (including scenes from the next episode).
To access settings:
- At max.com, choose your profile and then Settings.
Here you'll find the following options:
If you don't want previews to autoplay with audio on your computer, turn off Autoplay Previews.
By default, the next episode in a series automatically plays when you're done watching an episode, so you can easily watch a series. If you don't want to autoplay the next episode, turn off Autoplay Next Episode.
How autoplay works
When the credits begin, Next Episode appears in the lower right with a 15-second countdown. To start watching right away, choose Next Episode or wait 15 seconds and the episode will automatically play.
To watch the end credits, choose the X beside the Next Episode button to dismiss the countdown. If you do this, the next episode won't play until the episode is completely done (including scenes from the next episode).
Here you can change the way subtitles and captions appear when watching on a web browser (font, color, size, and opacity).
We may periodically email you show and movie recommendations, product updates, and special offers. If you don't want to receive these emails, turn off the Email marketing option.
If you turn off Email marketing, you'll still get service emails related to your subscription and when you make changes to your account (such as changing your password).
To add or change your Parent Code, choose Manage Parent Code, then enter a 4-digit Parent Code, and choose Save.
A Parent Code helps keep your child from leaving a Kids profile when Kid-Proof Exit is turned on. Your account has just one Parent Code which applies to all Kids profiles with Kid-Proof Exit turned on. For more info, go to All about Kids profiles.
Choose Info to find the web version.
To find your computer's model and software version:
- PC: To find out which version of Windows you're running, go to Which version of Windows. To find your PC model, go to Settings > System > About.
- Mac: From the Apple menu (upper left), choose About This Mac. Here you can find the device model and OS version.
- Chromebook: To find your Chrome OS version, choose the clock icon (lower left), then choose the Settings icon, and then About Chrome OS at the bottom of the menu.
For additional options:
- In Max, choose your profile.
Here you'll find the following:
Here you'll find your account info (e.g., mobile number, email address, and name). To make changes, go to Change your account info.
Here you'll find info about your current plan. To find out how to change your subscription, go to Manage a Max subscription.
Here you'll find the following information:
- Privacy Policy
- Terms of Use
- Manage Cookie Preferences
For more info, go to Max Privacy.
To access settings:
- In the Max app, choose the Settings icon
.
Here you'll find the following options:
If you don't want previews to autoplay with audio on your TV, turn off Autoplay Previews.
By default, the next episode in a series automatically plays when you're done watching an episode, so you can easily watch a series. If you don't want to autoplay the next episode, turn off Autoplay Next Episode.
How autoplay works
When the credits begin, Next Episode appears in the lower right with a 15-second countdown. To start watching right away, choose Next Episode or wait 15 seconds and the episode will automatically play.
To watch the end credits, choose the X beside the Next Episode button to dismiss the countdown. If you do this, the next episode won't play until the episode is completely done (including scenes from the next episode).
On some TV devices, you can change the way subtitles and captions appear in the Max app.
If Subtitle Style isn't available, you can adjust the subtitle styling in your device settings. For more info, go to Subtitles, captions, and audio.
Here you'll find your account info (e.g., mobile number, email address, and name). To make changes, go to Change your account info.
Here you'll find info about your current plan. To find out how to change your subscription, go to Manage a Max subscription.
Here you'll find the following information:
- Privacy Policy
- Terms of Use
- Manage Cookie Preferences
For more info and options, go to Max Privacy.
Choose Info to find the Max app version and device OS.
To find your device model and OS version without opening Max, choose your device below:
From the Home screen of your Amazon Fire TV, go to Settings > Device > About and find the Model and Software version. For more info, go to Amazon's Which Fire TV device do I have? article.
From the Home screen of your Android TV, go to Settings and under Device, choose About. These steps may vary depending on your Android OS version.
- Device model: Find your Apple TV on this page: Identify your Apple TV model.
- Software version: On your Apple TV, go to Settings > General > About and find the tvOS version.
From the home screen on your VIDAA TV, go to Settings > System or About (depending on your TV). Here you'll find your VIDAA TV's model number, OS version, firmware version, and more.
- Device model: Press the Settings button on your LG Smart TV remote, then go to All Settings > General > About this TV > TV Information and find the model number (top of screen).
- Software version: Press the Settings button on your LG Smart TV remote, then go to All Settings > General > About this TV and find the version (top of screen).
- Device model: Press the Menu button on your Samsung TV remote and then choose Support > Contact Samsung to find your model number/code.
- Software version: Press the Menu button on your Samsung TV remote and then choose Support > Software Update. Find the version on the right.
Related topics
- Profiles: Add and manage Max profiles
- Manage devices: Manage devices using your account
- Account information: Change your account info
- Subscription: Manage a Max subscription
- Privacy: Max Privacy